Use Video or Audio Verification

Use Video or Audio Verification When utilized in an electronic security application, it allows the monitoring center to either “hear” or “see” into the protected premise to determine if an intruder is present.Are there different types or methods of audio...

Follow the ANSI/SIA Control Panel Standard (CP-01)

Follow the ANSI/SIA Control Panel Standard (CP-01) CP-01 is a standard that addresses the settings on control panels to avoid the most common cause of false  alarms; user error.Using the CP-01 standard compliant panel reduces or eliminates false alarms caused by the...

Cross Zone

This is an alarm monitoring technique that requires more than one zone in your burglar alarm system to fault or trip before public safety is notified.For example, a perimeter and an interior motion alarm would both have to trip within a specified period of time in...

Update Contact Info

Make sure the contact numbers on file with your alarm company are always up to date. Be proactive and add your alarm company’s phone number to your cell phone contact list. Be sure to contact your alarm company and your jurisdiction with any changes to your account...

Use ECV – Enhanced Call Verification

Check with your alarm monitoring company to see if they call the alarm location and another phone number before they dispatch public safety on a burglar alarm activation.  This technique has been proven effective in avoiding false alarms. ECV is an alarm monitoring...