Update Contact Info

Make sure the contact numbers on file with your alarm company are always up to date. Be proactive and add your alarm company’s phone number to your cell phone contact list. Be sure to contact your alarm company and your jurisdiction with any changes to your account...

Use ECV – Enhanced Call Verification

Check with your alarm monitoring company to see if they call the alarm location and another phone number before they dispatch public safety on a burglar alarm activation.  This technique has been proven effective in avoiding false alarms. ECV is an alarm monitoring...

Maintain Your Building

Maintain Your Building Lack of maintenance covers both alarm system maintenance, as well as physical site maintenance. If you move into a new house and after six months to a year you notice that your doors start to stick, or your windows no longer open and shut as...

Fix Any Problems

Fix Any Problems Schedule a service call if the alarm is not working properly.  Alarm systems should be inspected on an annual basis by a licensed or certified alarm technician to ensure the system and all components of the system are operating properly. Just like any...

Train all Users

Effective initial training of everyone who has access to the alarm location on the proper operation of the system could be the single most important factor in false alarm prevention. It is essential that all users of the alarm system be present when the training on an...