Follow the ANSI/SIA Control Panel Standard (CP-01)

CP-01 is a standard that addresses the settings on control panels to avoid the most common cause of false  alarms; user error.

Using the CP-01 standard compliant panel reduces or eliminates false alarms caused by the following;

  1. Exit / Re-entrance
  2. Failure to enter / exit in time
  3. Building still occupied
  4. Entering / exiting through the wrong door
  5. Forgetting code
  6. Users who are not familiar with the system

Contact your alarm company for more information and to verify that your panel is CP-01 compliant. If it is not, you may want to consider upgrading your panel