301.519.9237 info@faraonline.org

Know Your Identity Password

  • When an alarm activation occurs and the alarm company calls, the alarm operator will ask, “What is your Password?”
  • Few customers will answer this question correctly on the first try because they so rarely have to use it.
  • Your Identity Password is the word you gave your alarm company when you had the system installed, which identifies you to the alarm company as an authorized alarm user.
  • It should be a word that can be easily recalled by any person normally on the premises to either verify or cancel an alarm.
  • The Identity Password may be called a password, personal identification code (PIC) or personal identification number (PIN) by your alarm company.
  • Your Identity Password is NOT your entry/exit Passcode.